bmyoo Terms and Conditions

1. Acceptance of Terms

Welcome to bmyoo. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "you," "your") and bmyoo ("bmyoo," "we," "us," "our") governing your access to and use of the bmyoo platform, including all games, betting services, payment functions, and any other features available through bmyoo.

By clicking "Register," creating a bmyoo account, or accessing any part of the bmyoo platform in any way, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to any part of these Terms, you must not register an account or use the bmyoo platform.

These Terms are supplemented by the bmyoo Privacy Policy and Responsible Gaming Policy, both of which form part of your agreement with bmyoo. In the event of a conflict between these Terms and any other document, these Terms take precedence unless specifically stated otherwise in writing by bmyoo.

2. Eligibility

To register and maintain an account on bmyoo, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age. bmyoo strictly does not permit players under 21 to register or access any gambling services on the platform.
• You must be located in a jurisdiction where online gaming of the type offered by bmyoo is permitted under applicable law.
• You must not be subject to any self-exclusion order, whether issued by bmyoo or by any relevant regulatory authority.
• You must not be a current employee, contractor, officer, director, or immediate family member of an employee of bmyoo or any of its affiliates, subsidiaries, or gaming partners.
• You must have the legal capacity to enter into a binding agreement. If you are registering as a business entity, you must have the authority to bind that entity.

By registering, you represent and warrant that you meet all eligibility requirements listed above. bmyoo reserves the right to request documentary proof of age, identity, or residency at any time, and to suspend or close accounts where eligibility cannot be confirmed.

3. Account Registration

3.1 One Account Per Player

Each individual is permitted to holdonly one (1) bmyoo account. Creating multiple accounts – whether under your own name or using fictitious or third-party information – is strictly prohibited and constitutes a material breach of these Terms. bmyoo employs automated and manual monitoring to detect duplicate accounts. Where duplicates are found, bmyoo reserves the right to close all associated accounts and forfeit any balances or winnings held within them.

3.2 Accurate Information

You must provide accurate, complete, and up-to-date information during registration and at all times thereafter. This includes your full legal name, date of birth, valid mobile number, and any other information requested by bmyoo for identity verification purposes. If your information changes, you are responsible for updating your bmyoo account promptly.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your bmyoo account credentials, including your username and password. bmyoo strongly recommends enabling multi-factor authentication on your account. You must not share your login credentials with any other person. bmyoo will not be liable for any losses resulting from unauthorised access to your account where you have shared your credentials or failed to maintain adequate security.

If you suspect that your account has been accessed without your authorisation, you must notify the bmyoo support team immediately at support@bmyoo.com so that appropriate action can be taken.

3.4 Account Verification (KYC)

bmyoo may at any time request that you complete identity verification ("Know Your Customer" or KYC) by submitting government-issued identification and other supporting documents. This is a standard anti-money laundering (AML) requirement. Until KYC verification is complete, bmyoo may restrict certain account functions including withdrawal processing. Providing false or fraudulent identity documents is a serious breach of these Terms and may result in account closure and referal to relevant authorities.

4. Deposits

4.1 Accepted Payment Methods

bmyoo accepts deposits through the following Philippine payment channels: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfers, BDO Online, BPI Online, UnionBank Online Banking, and Visa/Mastercard debit and credit cards. bmyoo may add or remove payment methods at any time without prior notice.

4.2 Deposit Requirements

• Minimum deposit: ₱100
• All deposits must be made from a payment account or card registered inyour own name. bmyoo does not accept third-party deposits.
• Deposits are credited to your bmyoo balance upon confirmed receipt from the payment processor. GCash and Maya deposits typically credit within seconds; bank transfers may take up to 30 minutes.
• bmyoo does not charge fees on standard deposits. Any fees levied by your payment provider are your responsibility.

4.3 Currency

All transactions on bmyoo are denominated in Philippine Peso (₱ / PHP). Deposits made in foreign currency will be converted to PHP at the prevailing exchange rate applied by your payment provider, and bmyoo is not responsible for any currency conversion costs or discrepancies.

5. Withdrawals

5.1 Withdrawal Eligibility

You may request a withdrawal of your bmyoo account balance at any time, subject to the following conditions:

• Your account must be in good standing with no active investigations or pending KYC requests.
• The withdrawal amount must not exceed your available balance after accounting for any active bonus wagering requirements.
• Withdrawals must be made to a payment account registered in your own name. bmyoo does not process withdrawals to third-party accounts.

5.2 Processing Times

• Standard GCash and Maya withdrawals under ₱50,000: typically processed within 15 to 30 minutes.
• Bank transfer withdrawals: processed within 1 to 4 business hours under normal circumstances.
• Withdrawals of ₱50,000 and above: may require additional identity verification and can take up to 24 hours.
• Withdrawals flaged for AML review may be held for up to 5 business days pending investigation.

5.3 Withdrawal Limits and Fees

bmyoo does not charge fees on standard withdrawals. Minimum withdrawal amount is ₱200. Maximum single withdrawal is ₱500,000 per transaction; higher amounts require prior written approval from the bmyoo Finance team. Daily withdrawal limits may apply based on account verification level.

6. Bonuses and Promotions

6.1 Bonus Eligibility

All bonuses and promotional offers on bmyoo are subject to specific terms and conditions published alongside each promotion. General eligibility conditions apply: you must be a verified account holder in good standing, and each player is entitled to claim any given promotion once unless explicitly stated otherwise.

6.2 Wagering Requirements

Bonus funds and any winings generated from bonus funds are subject to wagering requirements before withdrawal. The specific wagering multiplier applicable to each bonus is stated in that bonus's individual terms. Until wagering requirements are fully met, bonus-derived funds cannot be withdrawn. If you withdraw before meeting wagering requirements, any remaining bonus balance and associated winnings will be forfeited.

6.3 Bonus Abuse

bmyoo actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim bonuses multiple times, collusion between players to exploit bonus terms, placing offseting bets to artificially meet wagering requirements with minimal risk, and using automated software to game promotional mechanics. Any account found engaging in bonus abuse will have bonuses forfeited and may be permanently closed without notice.

6.4 Modification and Withdrawal of Promotions

bmyoo reserves the right to modify, suspend, or cancel any promotion at any time. Where promotion is cancelled after it has been claimed by a player, bmyoo will honour any bonus already credited to the player's account subject to standard wagering terms, unless the promotion was cancelled due to suspected abuse.

7. Gameplay Rules

7.1 Game-Specific Rules

Each game available on bmyoo – including Tongits, Color Game, Jackpot Slots, Bingo, Sabong, PBA betting, and MA betting – is governed by its own specific game rules, which are accessible from within the game interface. By participating in any game on bmyoo, you confirm that you have read and understood the applicable game rules.

7.2 Random Number Generation

All outcome-based games on bmyoo (including but not limited to Color Game, Jackpot Slots, and Bingo) use a certified independent Random Number Generator (RNG) to determine results. The RNG is regularly audited to ensure the integrity and fairness of outcomes. bmyoo does not influence, manipulate, or pre-determine any game outcome.

7.3 Errors and Malfunctions

In the event of a game error, technical malfunction, or system failure that affects the outcome of a round or wager, bmyoo reserves the right to void the affected bets and return stakes to the players involved. bmyoo will not be liable for any loss of winings that would have occurred but for the malfunction. The bmyoo decision on how to handle any game error is final.

7.4 Voided Bets

bmyoo reserves the right to void any bet that it determines was placed in error, was facilitated by a technical glitch, was the result of a pricing error, or was placed in violation of these Terms. Voided bet stakes are returned to the player's balance.

8. Prohibited Conduct

The following actions are strictly prohibited on bmyoo and constitute a serious breach of these Terms:

• Fraud and Collusion: Conspiring with other players to gain an unfair advantage in any game or betting market.
• Money Laundering: Using bmyoo to process proceeds from illegal activities or to obscure the source of funds. bmyoo is legally required to report suspicious transactions to relevant authorities.
• Automated Play: Using bots, scripts, macros, or any automated software to play games or place bets without human interaction.
• Chargebacks: Initiating a chargeback or payment reversal on a deposit made to bmyoo. Any account that initiates a chargeback will be suspended immediately and the chargeback amount, plus any winnings acrued from those funds, will be recoverable by bmyoo.
• Misrepresentation: Providing false information during registration, KYC, or at any other point in your relationship with bmyoo.
• Multi-Accounting: Creating or operating more than one bmyoo account person.
• Unauthorised Access: Attempting to gain access to another player's account or to any non-public part of the bmyoo platform.

9. Responsible Gaming

bmyoo is committed to promoting responsible gaming. We believe that gaming should remain an enjoyable form of entertainment and we take our duty of care to our players seriously.

bmyoo provides the following responsible gaming tools, all accessible from your account settings at no cost:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your bmyoo account.
• Session Time Reminders: Receive alerts after specified period of continuous play.
• Cooling-Off Periods: Take a temporary break from gambling of 24 hours to 30 days.
• Self-Exclusion: Permanently or temporarily exclude yourself from the bmyoo platform. During any self-exclusion period, your account cannot be used for gambling and bmyoo will not send you promotional communications.

If you are concerned about your gambling habits or those of someone you know, please visit our dedicated Responsible Gaming page for additional resources and support information.

10. Privacy and Data

The collection, storage, and use of your personal data by bmyoo is governed by our Privacy Policy, which is incorporated into these Terms by reference. By agreing to these Terms, you also acknowledge and accept the bmyoo Privacy Policy.

In summary: bmyoo collects the personal data you provide during registration and KYC processes, data related to your transactions and gameplay, and technical data about your device and connection. This data is used to provide and improve the bmyoo platform, to comply with legal obligations, and to personalise your experience where you have consented to such use. bmyoo does not sell your personal data to third parties.

11. Intellectual Property

All content on the bmyoo platform – including but not limited to the bmyoo brand name, logo, design, graphics, software, game interfaces, text, and data – is the intellectual property of bmyoo or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bmyoo platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, modify, distribute, publicly display, reverse engineer, or create derivative works from any bmyoo content without our express prior written permission.

12. Limitation of Liability

To the maximum extent permitted by applicable law, bmyoo's total liability to you for any claim arising out of or in connection with your use of the platform – whether in contract, tort, or otherwise – shall not exceed the total amount deposited by you in the30-day period immediately preceding the event giving rise to the claim.

bmyoo is not liable for:

• Indirect, incidental, special, consequential, or punitive damages of any kind.
• Loss of profits, revenue, data, or goodwill.
• Service interruptions caused by circumstances outside bmyoo's reasonable control, including network outages, payment processor failures, or force majeure events.
• Losses resulting from your failure to maintain the security of your account credentials.
• Errors in odds, prices, or game rules that were immediately corrected by bmyoo upon discovery.

Nothing in these Terms limits bmyoo's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited by Philippine law.

13. Account Suspension and Closure

13.1 Closure by bmyoo

bmyoo reserves the right to suspend or permanently close your account at any time and for any reason, including but not limited to: violation of these Terms, suspected fraud or money laundering, failure to complete KYC verification within the required period, requests from regulatory or law enforcement authorities, or commercial decision by bmyoo to cease operations in a particular market or segment.

Where an account is closed for reasons other than a breach by the player, any verified balance remaining will be refunded to the player's last used payment method within a reasonable time frame.

13.2 Closure by You

You may close your bmyoo account at any time by contacting the support team at support@bmyoo.com. Prior to closure, ensure any pending withdrawals have been processed. Funds remaining in your account at the time of closure request will be returned to your nominated payment method.

14. Disputes and Complaints

If you have a dispute with bmyoo regarding a game outcome, a transaction, a bonus award, or any other matter, please contact the bmyoo support team in the first instance via live chat or email at support@bmyoo.com. bmyoo aims to resolve all player complaints within 5 business days.

For complaints that cannot be resolved informally, bmyoo provides a formal escalation process. Details of this process are available from the support team upon request. bmyoo's decision on any dispute involving game outcomes, voided bets, or the application of these Terms is final and binding.

15. Amendments to These Terms

bmyoo reserves the right to amend these Terms at any time. When material changes are made, bmyoo will notify registered players via the email address associated with their account and/or via a prominent notice on the bmyoo platform, with a minimum of 7 days' advance notice before the changes take effect.

Your continued use of the bmyoo platform after the effective date of any amended Terms constitutes your acceptance of the updated Terms. If you do not accept the amended Terms, you must stop using bmyoo and may request account closure before the changes take effect.

16. Governing Law

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Both parties submit to the exclusive jurisdiction of the courts of the Philippines for the resolution of any dispute arising out of or in connection with these Terms, without prejudice to bmyoo's right to seek injunctive or other equitable relief in any jurisdiction where necessary to protect its rights and interests.

17. Contact Us

If you have any questions about these Terms or anything else related to your bmyoo account, our support team is available24 hours a day, 7 days a week, in Filipino and English.

• Email: support@bmyoo.com
• Live Chat: Available from any page on the bmyoo platform while logged in
• Hours: 24/7, including public holidays

For account-related queries, please have your registered mobile number and account details ready so the team can assist you as efficiently as possible.